Account Representative - State Farm Agent Team Member
Full Time • Charlotte - NC
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Here at the DeSensi Insurance Agency, we are a high-producing, fast-growing insurance agency looking for a motivated Sales & Service Representative to join our team. This is not a passive service role—this is an opportunity for someone who wants to build skills, earn commissions, and grow within a performance-driven office.
You’ll work with various types of marketing sources including but not limited to warm leads, current clients, referral opportunities, & networking partners helping customers protect what matters most through auto, home, and life and other insurance policies.
If you enjoy winning, learning, and being part of a team that holds a high standard & has a great culture, this role is for you.
What You’ll Do
Here at the DeSensi Insurance Agency, we are a high-producing, fast-growing insurance agency looking for a motivated Sales & Service Representative to join our team. This is not a passive service role—this is an opportunity for someone who wants to build skills, earn commissions, and grow within a performance-driven office.
You’ll work with various types of marketing sources including but not limited to warm leads, current clients, referral opportunities, & networking partners helping customers protect what matters most through auto, home, and life and other insurance policies.
If you enjoy winning, learning, and being part of a team that holds a high standard & has a great culture, this role is for you.
What You’ll Do
- Handle incoming and outbound calls with prospects and existing clients
- Quote and sell Auto, Home, Renters, and Life insurance
- Review policies, make coverage recommendations, and cross-sell when appropriate
- Follow structured follow-up and CRM workflows
- Provide excellent service while identifying additional protection opportunities
- Participate in weekly training, coaching, and role-play
- Hit and exceed daily activity and production goals
What We’re Looking For
- Competitive, coachable, and self-motivated
- Strong communication skills (phone, text, email)
- Comfortable with sales conversations and asking for the business
- Organized and able to follow systems
- Prior insurance experience is a plus but not required
- Active insurance license preferred or willingness to obtain quickly
Compensation & Benefits
- Base salary + uncapped commissions
- Monthly and quarterly performance bonuses
- Paid training and licensing support
- Clear advancement path (Senior Rep, Team Lead, Producer)
- Supportive team culture with high accountability
- Paid time off and holidays
$55,000–$90,000+ (Top performers exceed this)
Why This Office Is Different
- Proven systems that work
- Consistent lead flow and referral opportunities
- Strong local reputation and community presence
- An office culture that excites you to come to work everyday
- Hands-on coaching—not micromanagement
- Performance is rewarded, not capped
Who This Role Is Perfect For
- Someone who wants more than hourly pay
- A service rep ready to move into sales
- A former athlete or competitive personality
- Anyone tired of being underpaid for strong performance
Compensation: $55,000.00 - $95,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Charlotte, NC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none